Safaricom responds after users report nationwide network connectivity issues
This story has significance for readers across Kenya and beyond.
Safaricom has responded to customer complaints after users across Kenya reported widespread network connectivity problems, with some claiming the disruptions affected both Safaricom and Airtel services from around 11:00 am on Friday, August 21, 2026. The complaints gained traction on X after user @DominicMatata9 suggested the issue could point to a nationwide infrastructure problem affecting […]
Reporting originally appeared via People Daily. Read the full source for additional context.